No Refund Policy for Psychological Consultations, Online or In-person Trainings.
At The Trauma Recovery Institute, we are committed to providing high-quality psychological support and professional services. In order to maintain the integrity of our practice and ensure fair use of our time and resources, we maintain a strict no refund policy for all consultations.
Policy Details:
Consultation Fees Are Non-Refundable
Once a consultation session has been scheduled and paid for, the fee is non-refundable regardless of attendance, satisfaction, or outcome.
Cancellations and Rescheduling
Clients may reschedule their session with at least 24 hours’ notice. Requests for changes with less than 24 hours’ notice will result in forfeiture of the session and payment.
Late Arrivals and No-Shows
If a client is late or fails to attend a scheduled session, the session will not be extended or refunded.
Service Nature
Psychological consultations involve time, presence, and professional expertise. Outcomes may vary based on individual circumstances and cannot be guaranteed.
Client Responsibility
By booking a consultation, clients acknowledge this policy and accept responsibility for managing their session commitments accordingly.